Workplace Conflict Resolution

This micro-credential will delve into the various roots of conflict on places of work and how to tackle and resolve situations of incompatibility. This micro-credential equips participants with essential skills to identify, address, and resolve workplace conflicts effectively. Covering conflict resolution models, communication techniques, and negotiation strategies, this course provides a structured approach to handling interpersonal and team disputes. Learners will explore practical tools for de-escalating tensions, fostering a collaborative environment, and transforming conflicts into opportunities for growth. Designed for managers, HR professionals, and team leaders, this course prepares participants to manage workplace conflicts constructively, ensuring a positive and productive work environment.